Patient recalls — auto-queue 3, 6, 12, and 18-month re-engagement on WhatsApp
Dental Patient Reminders & WhatsApp Communication SoftwareSimpld module
Reminders
Reminders that run themselves — patient recalls, follow-ups, and staff nudges.
Three reminder types built into Simpld — patient recalls, treatment follow-ups, and custom clinic reminders for your staff. Delivered on WhatsApp by the Simpld bot, with SMS as fallback.
WhatsApp · Simpld Dental Clinic
Appointment reminder
Hi Aishwarya — your appointment is tomorrow at 10:45 AM.
6-month recall
Hi Karthik — it's been 6 months since your last cleaning. Book a slot?
Birthday wish
Happy birthday Priya! 🎂 Wishing you a wonderful year ahead.
What's inside
The capabilities clinic teams use every day
Treatment follow-ups — post-procedure check-ins and aligner tray-change reminders
Staff reminders — your team's own to-dos (call patient about balance, lab pickup, vendor payment)
Delivered by the Simpld WhatsApp bot on your clinic's behalf, with SMS fallback
Birthday wishes auto-sent on every patient's birthday — a soft growth lever for retention
Customisable timing and message templates — English today; regional language support (Tamil, Hindi, Kannada, etc.) is on the roadmap
Why it matters
The business outcome, not just the feature list
Recover lapsed patients automatically — no manual chasing
Patients turn up on time and tray-change dates never slip
Your front desk never forgets the day's important follow-ups
FAQ
Questions clinic teams ask
What kinds of reminders does Simpld handle?
Three types: patient recalls (the 6-month cleaning, the lapsed-patient re-engagement), treatment follow-ups (post-extraction check-in, aligner tray-change, prescription refill), and custom staff reminders (the front-desk's own to-do list — call patient X about balance, follow up with the lab, pay the vendor).
Who sends the WhatsApp messages?
The Simpld WhatsApp bot, on your clinic's behalf. The sender is a shared Simpld-operated WhatsApp number — no separate WhatsApp Business setup, no clinic phone number to manage, no template approvals to chase. Your clinic's name and contact details appear inside the message body when relevant.
Can I customise the message templates and the timing?
Yes. Each template (recall, follow-up, reminder) can be tuned for tone, wording, and timing during onboarding. Reminders go out at the timing your clinic chooses — typically 24 hours before an appointment, then morning-of as a final nudge. Templates are English today; regional language support is on the roadmap.
Can I run on-demand recall campaigns for lapsed patients?
Yes. Filter by last-visit date, procedure type, or pending treatment plans and send a recall to that segment in one click. Useful for end-of-quarter pushes or seasonal cleaning campaigns.
Ready when you are
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