Built-in WhatsApp bot
The Simpld bot is part of the platform — no WhatsApp Business account, no template approvals, no separate number for the clinic to manage.
Dental Clinic WhatsApp Software
Dental clinic WhatsApp software that runs itself.
Simpld's built-in WhatsApp bot sends appointment reminders, prescriptions, treatment plans, invoices, and recalls — no WhatsApp Business account, no template approvals, no separate number.
- No WhatsApp Business needed
- Bot included
- Automatic reminders
- Recall workflows
Dental clinic WhatsApp software automates the messages a front desk would otherwise send by hand — appointment reminders the day before, prescriptions after the visit, treatment summaries for the patient's family, invoices, and recall pings six months later. Most Indian patients respond on WhatsApp far faster than SMS or email, so this single channel reshapes how a clinic communicates. Simpld is dental clinic WhatsApp software with the bot built in — no WhatsApp Business setup, no template approvals, no extra subscription to a messaging vendor.
What's inside the platform
The four capabilities Indian dental practices use Simpld for every day.
Appointment reminders
Automated reminders the day before and morning-of every appointment. Patients confirm or reschedule with a single tap.
Prescriptions on WhatsApp
Digital prescriptions and post-op care instructions go to the patient as soon as the doctor signs them off — no printouts, no email.
Recall workflows
Patients not seen in 6, 12, or 18 months get auto-pinged for cleanings, ortho follow-ups, or implant reviews — pure recovered revenue.
How it works
From booking to follow-up — one continuous workflow.
Patient books an appointment
Front desk books on the calendar; the Simpld bot immediately sends the patient a WhatsApp confirmation with date, time, and doctor.
Reminder the day before
An automated WhatsApp reminder goes out 24 hours ahead. The patient can confirm, ask to reschedule, or share the message with family.
Visit happens
After the visit, the doctor approves a digital prescription, treatment plan, and bill — each one auto-shared on WhatsApp.
Aligner tray-change pings
For ortho patients on clear aligners, the bot pings tray-change reminders on the configured schedule without front-desk intervention.
Recall after 6 months
The bot reaches out to lapsed patients for cleanings, ortho follow-ups, or implant reviews — auto-converting silent records into booked visits.
What changes with Simpld
| Traditional workflow | With Simpld |
|---|---|
| Front desk calls every patient to confirm | Automated WhatsApp reminders with one-tap confirmation |
| WhatsApp Business setup with template approvals | Simpld bot — no business account, no approval queue |
| Prescriptions printed and handed over | Digital prescriptions auto-shared on WhatsApp |
| Recall happens only when the front desk remembers | 6/12/18-month recall pings sent automatically |
| Invoices delivered in person or by courier | Invoices and payment links on WhatsApp |
Why clinics switch
The business outcomes that matter
Reduce no-shows by up to 40%
WhatsApp is the highest-response channel in India. Automated reminders convert intent into actual chair-time more reliably than calls or SMS.
Free up the front desk
Automated messaging removes hours of confirmation calls every week — your team spends time with patients in the clinic, not on the phone.
Recover lapsed patients
Recall workflows convert old patients into new revenue without anyone manually dialing — often 5–10% of contacted patients re-book.
Explore related capabilities
Each module is documented in its own deep page — start where it matters most for your clinic.
FAQ
Questions clinic teams ask before they switch
Do I need a WhatsApp Business account for Simpld?
No. The Simpld bot is built into the platform and handles all messaging on your clinic's behalf. You don't set up WhatsApp Business, request a separate number, submit templates for approval, or pay a messaging-vendor subscription. It works from day one.
Who do patients see as the sender of the WhatsApp messages?
The sender is a shared Simpld-operated WhatsApp number — the WhatsApp account is Simpld's, not your clinic's. Your clinic name and contact details appear inside the message body where relevant (e.g. "this is [clinic name], your appointment is at..."). Patients quickly learn to recognise the Simpld bot as their clinic's communication channel.
Can the bot send digital prescriptions?
Yes. Once the doctor signs off a prescription in Simpld's EMR, it's auto-shared with the patient on WhatsApp as a PDF or formatted message. The same flow works for treatment plans, post-op care, lab reports, and invoices.
Does the WhatsApp software handle recalls automatically?
Yes. Recall workflows ping patients at 6, 12, or 18-month intervals depending on what was recorded — cleanings, ortho follow-ups, implant reviews, or specialist referrals. Most clinics re-book 5–10% of contacted lapsed patients per cycle.
Can patients reply to the bot?
Yes. Patients can confirm appointments, ask to reschedule, or ask basic questions. Front-desk-relevant replies surface in the Simpld inbox so your team can respond from one place — no jumping between personal phones and the clinic dashboard.
Are there per-message charges?
No. Simpld plans include WhatsApp messaging as part of the subscription — there are no per-message charges, no separate WhatsApp vendor invoice, and no surprise bills at end of month. Volume is generous enough for typical Indian clinic usage.
Ready when you are
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